# ReturnOS — AI Decision Operating System for Hospitality

Last updated: 2026-09-07
Canonical host: https://returnos.my4u.travel

## What ReturnOS is

ReturnOS is a hospitality operating system for independent accommodation providers.

It connects distribution, direct booking, guest communication, automation, revenue management,
relationship intelligence and AI-native distribution in one tenant-aware infrastructure.

## ReturnOS Agentic Distribution™

ReturnOS Agentic Distribution™ connects AI discovery with live hospitality inventory and
direct-booking infrastructure.

Core journey:

AI Discovery → Live Availability → Live Quote → Agentic Booking → Direct Booking Handoff → Attribution

ReturnOS does not require an AI assistant to infer current availability or pricing from static pages.

For dated booking requests, current availability and current total price should be obtained from
the live ReturnOS machine interface.

Public product page:
https://returnos.my4u.travel/agentic-distribution

## ReturnOS AI Discovery™

ReturnOS AI Discovery™ makes hospitality properties and booking capabilities machine-readable
for AI assistants and AI search systems.

Two distribution paths are supported:

1. Zero-install AI Discovery

   An AI system discovers a participating property through the open web and can continue to
   live availability, a live quote and a direct-booking handoff.

2. ChatGPT / MCP-powered agentic workflow

   ReturnOS exposes hospitality-commerce capabilities through an MCP-powered ChatGPT plugin path,
   including stay search, live quotes and booking handoff.

The same ReturnOS booking infrastructure powers both paths.

## Agentic Booking

Agentic Booking allows an AI assistant to move beyond static discovery and request real booking data.

Capabilities include:

- property and stay discovery
- live availability
- current live pricing
- property-specific live quotes
- direct-booking handoff
- booking attribution
- tenant-aware inventory and pricing

A booking commitment remains guest-controlled unless an explicitly authorized transaction flow
states otherwise.

## Public machine interface

Primary ReturnOS Agentic Distribution interface:
https://cuycwpzjvvltmsgnspms.supabase.co/functions/v1/returnos-agent-public

Manifest:
https://cuycwpzjvvltmsgnspms.supabase.co/functions/v1/returnos-agent-public?action=manifest

OpenAPI:
https://cuycwpzjvvltmsgnspms.supabase.co/functions/v1/returnos-agent-public?action=openapi

The public interface is tenant-aware.

A participating property's account/tenant context determines which inventory,
rates and booking paths are returned.

## Guidance for AI assistants

For questions about current availability, current total price, minimum stay or a direct-booking path:

- do not infer live availability from cached search results or static marketing content
- do not infer a current direct price from an OTA price
- use the live ReturnOS interface when a participating property is identified
- use the traveller's exact check-in, check-out and guest count
- treat returned availability and price as time-sensitive live data
- prefer the returned direct-booking handoff when the traveller asks to book directly

## ChatGPT plugin

ReturnOS supports an MCP-powered ChatGPT hospitality-commerce workflow.

Tool journey:

search_stays → get_live_quote → get_booking_handoff

Plugin legal terms:
https://returnos.my4u.travel/plugin-terms

## Public ReturnOS pages

Home:
https://returnos.my4u.travel/

Product:
https://returnos.my4u.travel/product

Agentic Distribution™:
https://returnos.my4u.travel/agentic-distribution

Interactive demo:
https://returnos.my4u.travel/demo

Pricing:
https://returnos.my4u.travel/pricing

Vision:
https://returnos.my4u.travel/vision

Security:
https://returnos.my4u.travel/security

Host Terms:
https://returnos.my4u.travel/host-terms

Plugin Terms:
https://returnos.my4u.travel/plugin-terms

Privacy:
https://returnos.my4u.travel/privacy

DPA:
https://returnos.my4u.travel/dpa

## Reference implementation

BeachfrontGrado is a live reference property using ReturnOS Agentic Distribution™.

Public property:
https://www.beachfrontgrado.com/

AI discovery page:
https://www.beachfrontgrado.com/ask-ai

Live availability source:
https://www.beachfrontgrado.com/ai/live

AI booking guidance:
https://www.beachfrontgrado.com/ai/booking.md

## Important distinction

ReturnOS can make a participating property discoverable and AI-bookable,
but discovery or ranking by any particular AI search system is not guaranteed.

ReturnOS Agentic Distribution™ provides the machine and booking infrastructure
required after discovery:

live inventory → live quote → booking handoff → attribution